Are millennials difficult to manage or simply less tolerant of bad managers?

I quit

I quit

Sixty-three percent of business decision makers and 68% of corporate recruiters say that it’s difficult to manage millennials while they offer different skills that are valuable to the workplace.  Bentley University Preparedness Study

As a manager of millennials, I have to say it is simply difficult to be an effective manager. Being a manager that cultivates an engaged workforce takes time and a certain skill set. Sure, millennials need a different type of managing or coaching than an older generation may be accustomed to. Let's face it, most managers don't know how to manage for engagement. If they did, we would not have a workforce where 70% report not being engaged at work. My guess is that GenX and Baby Boomers suffer in silence under poor managers where as millennials just quit. They may even post it on YouTube.

During the "Millennials in the Workplace” panel discussion at the Bloomberg Business Summit in Chicago, Shema Kabani, Founder and CEO of The Marketing Zen Group, relayed the story of her talented millennial employee who finally left her prior position after being asked to spend half a day filling out forms to get approval for buying a stapler. Having worked in government organizations where it has taken an inordinate amount of work to procure office supplies, I can relate to the ridiculousness of it. It often is symptomatic of an organizational bureaucracy. When employees of any generation are afforded coaching around using their strengths and the other elements that make up an engaged workplace, they can often tolerate the time it takes to procure a stapler. Millennials are not more difficult to manage, they are just less tolerant of disengaged at work and more vocal when they are not happy at work.

Jennifer Selke

Jennifer Selke is a UC Berkeley trained, Licensed Educational Psychologist and day camp director. Since 1991 Jennifer has been running day camps for UC Berkeley. Prior to that she ran after school and summer programs for the US Air Force. In her spare time she has a private practice assessing and teaching social skills to teens with Asperger’s, Autism, ADHD, and Learning Disabilities. She recently retired from a twelve year career as a school psychologist in the public schools. Jennifer’s specialization is in the area of managing and training the millennial workforce focusing on strengths and job satisfaction. Jennifer is on the faculty in the U.C. Berkeley Graduate School of Education & is affiliated with the Berkeley Center for New Media.

Are millennials ready for the work place?

2013 Bloomberg Business Summit panel on millennials in the workforce. 

2013 Bloomberg Business Summit panel on millennials in the workforce. 

I have been employing millennials since they entered the workforce. Since they spend most of their high school career in activities to support their college application, they lack an early work history common to GenXers. How is this lack of beginning jobs skills going to hurt them as they search for their post college job? This was discussed at the the “Millennials in the Workplace” panel discussion at the Bloomberg Business Summit in Chicago on Wednesday, November 20, 2013.

Bentley University President Gloria Larson said, "Businesses who find success with millennials have found ways to link workforce production with the passions of the individual. When millennials can align passions with businesses’ needs, they get it done every time, better than any generation.” 

All the millennials I have employed are hard workers, bright, quick to learn, and eager to make an impact. They need some coaching to turn their raw talent into strengths that can point in a chosen direction. As a Gallup-Certified Strengths Coach and long time employer of millennials, I am passionate about helping people hone their raw talents. It is a commitment I have to my workforce that takes extra time and patience. Businesses are not going to get ready-made workers like they did 20 years ago. 

The "Millennials in the Workplace” panel discussed a key insight from Bentley University’s Preparedness Study: the fact that the majority of business decision-makers, corporate recruiters and higher education influential give recent college graduates a “C’ or lower on preparedness. This means more work for employers once they are hired. For those employers who don't have the time or resources to provide this training, WorkStrengths has both in person and online training as well as ongoing professional development for your millennials recruits

Jennifer Selke

Jennifer Selke is a UC Berkeley trained, Licensed Educational Psychologist and day camp director. Since 1991 Jennifer has been running day camps for UC Berkeley. Prior to that she ran after school and summer programs for the US Air Force. In her spare time she has a private practice assessing and teaching social skills to teens with Asperger’s, Autism, ADHD, and Learning Disabilities. She recently retired from a twelve year career as a school psychologist in the public schools. Jennifer’s specialization is in the area of managing and training the millennial workforce focusing on strengths and job satisfaction. Jennifer is on the faculty in the U.C. Berkeley Graduate School of Education & is affiliated with the Berkeley Center for New Media.